Hospital launches online Patient Portal to facilitate virtual visits and 24/7 health information access

Hospital launches online Patient Portal to facilitate virtual visits and 24/7 health information access

June 22, 2020 – Patients’ health information is now at their fingertips thanks to Arnprior Regional Health’s launch of the new Patient Portal that gives easy access to medical records, lab results, and appointment history—as well as providing a secure platform for virtual appointments.

“This exciting evolution in our electronic health records project, empowers patients to engage in their care by making their own medical history more accessible,” said Andrea McClymont, Manager, Health information Services and Decision Support and Chief Privacy Officer, Arnprior Regional Health.

The Patient Portal was launched in collaboration between Arnprior Regional Health (ARH) and other CHAMP hospitals, which includes:

  • Queensway Carleton Hospital
  • l’Hôpital Montfort
  • Élisabeth Bruyère Hospital
  • Carleton Place & District Memorial Hospital
  • Glengarry Memorial Hospital

Patients who have registered for the Patient Portal can now access their health records from any of these CHAMP hospitals. In phase one of this new tool, patients can view the following information:

  • Virtual consultations (at the clinician’s discretion)
  • Lab results and medical reports
  • Medication prescribed at discharge
  • Visit and appointment history
  • Dates and details for scheduled appointments

The ability to attend virtual visits is a key feature of the new Patient Portal. Virtual visits are appointments and consultations with physicians and other healthcare providers that are facilitated virtually through a computer, tablet or smartphone. Virtual visits are scheduled at the discretion of the patient (if they have registered for the Patient Portal) and their care team.

“The COVID-19 pandemic has created a greater demand for virtual care, when it is possible, in order to maintain physical distancing,” said McClymont. “We expedited the first phase of the Patient Portal project in order to help facilitate this need as ARH and other hospitals in our region gradually restart non-urgent clinical services.”

For more details about the Patient Portal and how to register, visit the webpage or speak to the Patient Registration Team when you arrive at the Hospital.

About Arnprior Regional Health

Arnprior Regional Health (ARH) is a progressive 105-bed organization that includes a fully accredited community hospital, nursing home, primary health care centre and extensive community programs. ARH is a regional hub with a strong history of providing exemplary care to the residents of West Ottawa, McNab/Braeside, Arnprior and Mississippi Mills. As your partner in health, ARH is committed to listening to and responding to meet the needs of those we serve, because together, we create a healthy community.

For more information:

Melissa McDermott

[email protected]


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