Where do I find the most current information about the Renfrew County vaccination rollout?
For up-to-date information about COVID-19 vaccination clinics, please visit the Renfrew County and District Health Unit website.
What is my next step if I think I may have COVID-19?
Complete the Government of Ontario’s online COVID-19 self-assessment tool. If testing is recommended, access Renfrew County Virtual Triage and Assessment Centre’s online booking system here or call the 24/7 phone line at 1-844-727-6404 .
What is the Renfrew County Virtual Triage and Assessment Centre?
The Renfrew County Virtual Triage and Assessment Centre (VTAC) is a pandemic healthcare service that helps to reduce the demand on Emergency Departments and provide residents, who do not have a family physician or cannot access their family physician, with the appropriate level of care when they have any health concern (including concerns related to COVID-19).
VTAC also delivers COVID-19 testing in the community.
Who can access it?
Any resident.
How can I access VTAC?
Where can I learn more?
Visit www.rcvtac.ca
Which ARH programs, clinics etc. are currently closed due to COVID-19?
Clinical services and community programs are currently open with safety measures in place.
Can I visit my loved one in the Hospital ?
Effective July 11, 2022, the Hospital has lifted its temporary COVID-19 visitor restrictions, returning to the regular visitor policy. The COVID-19 situation will be monitored closely, and visitor restrictions will be reintroduced if necessary to protect the health and safety of patients, staff and physicians.
Read more about the Hospital’s Visitor Guidelines.
Can I visit my loved one at the Grove?
Below is an outline of the current visitor and essential caregiver access.
General visitors:
Effective March 14, 2022:
Designated caregivers:
Social absences:
Effective March 14, 2022:
If I’m coming to the Hospital or Grove, do I need a mask?
Yes. All individuals coming to the Hospital or the Grove will be provided with a medical procedure mask that they will need to wear during their visit.
Is ARH actively screening at entrances?
The Hospital has moved to self-screening for everyone who enters the building.
The Grove is actively screening everyone (including staff) upon arrival at each open entrance in order to best protect our patients, residents, clients and staff. Rapid antigens tests are also done for everyone entering the home.
What are my next steps if I failed screening?
You must self-isolate and if you meet the current eligibility criteria, please book a PCR test.
Public Health Ontario resources
How to practice social distancing