Information For Patients

Accommodations

There are three types of accommodation for Hospital patients: ward, semi-private or private. As a resident of Ontario covered by the Ontario Health Insurance Plan (OHIP), you are entitled to standard ward care (four beds in one room). You may choose to upgrade your room, at an additional cost, to:

  • Semi-private (two beds in one room)
  • Private (single room)

Check your insurance coverage before you are admitted. If your insurance plan does not cover the extra cost, you may pay for it yourself.

OHIP does not cover extra costs such as those for a TV or telephone. Your insurance company may cover all or part of the costs of the upgraded service. If not, you are responsible for the additional charges.

Every effort is made to provide your choice of accommodation, depending upon availability.

 

Patient Handbook

All inpatients may find a copy of the Patient Handbook in their hospital room.  Feel free to ask a staff member for your own copy or view it by clicking the link below.

http://issuu.com/willowonline/docs/arnprior_hospital?e=1273932/3593749

 

Patient Relations

The goal of Patient Relations is to ensure the overall quality of care at the Arnprior & District Memorial Hospital.

Feedback about the delivery of care and service at the hospital is valuable. We encourage you to contact Patient Relations should you have any compliments, comments, concerns or suggestions regarding ADMH services. You may contact Susan Leach by phone at 613-623-3166 x237 or by e-mail at [email protected]

 

Information For Patients

Inpatients are encouraged to discuss their questions and concerns with a member of their healthcare team (i.e., primary nurse, nurse manager or treating physician). Inpatients may contact Patient Relations after speaking to the staff involved in their care, if they feel they require further assistance.

Patient relations contact:
Susan Leach, CNE and VP Patient Services
613-623-7962 x237