About Us

About Arnprior Regional Health

Get to know the new ARH!

We’re no longer just a hospital and a nursing home – we are so much more! We’re a regional leader and hub for select acute, long-term care and other health care services, and we’re constantly changing and growing to meet the needs of our local communities.

We’re keeping pace with new clinical innovations and finding new ways of delivering care in a community setting. For example, we introduced the Assisted Living Services program, we broadened our surgical program with a greater focus on day surgery, we’re part of the Arnprior Rural Health Hub and we expanded our telemedicine program to virtually link patients to health care providers without the need for travel. By bringing all of these services and more under the ARH umbrella, we can provide enhanced patient, client and resident care and improved navigation of the health care system.

Our vision

Together, we create a healthy community.

Our mission

As your partner in health, we deliver compassionate, quality care each day.

Our values

Honesty, Accountability, Respect, Teamwork (H.A.R.T.)

Our Senior Team

Eric Hanna

President & CEO

613-623-3166 ext. 220

Auditing four hospitals in eastern Ontario as a public accountant was a pivotal experience in Eric’s early career. Witnessing the profound impact that a hospital can have on its local community and the sense of pride shown by employees in health care organizations inspired what would become a 30-year career in health care.

Eric’s extensive knowledge across the entirety of the entire Canadian health care system comes from significant and varied experience in the public, private and government sectors as well as from volunteer roles with organizations like Accreditation Canada and the Canadian National Institute for the Blind.

In 2008 Eric took on the complex challenges and opportunities for growth that come with running a multi-site, multi-sector organization like ARH. He has built ARH into a recognized leader that is often asked to help spearhead and develop new approaches to the delivery of health and social services across the region. Eric is proud of how we’ve partnered with the community to help create forums for residents to influence the future direction of health care in our area.

Eric is currently the Chair of the Board of Vision Loss Rehabilitation Canada and Chair of the Ontario Hospital Association’s Small Rural Northern Council. Eric enjoys woodworking, including building furniture. He and his wife Margot have two daughters, Kristine and Elizabeth.

Susan Leach, RN

Vice-President, Patient/Resident Services, Chief Nursing Executive

613-623-3166 ext. 237

Susan is responsible for clinical services, patient relations, quality and patient experience. She has a passion for excellence and strives for high-quality patient and family-centered care while improving employee engagement.

Susan was born and raised in Shawville, a small town across the river in Quebec. Susan made a quick transition into nursing management after completing her diploma and a BSc in nursing. She has also completed a Masters in Health Services Management.

Susan’s career has included front-line work in Shawville and at The General Hospital, as well as management and administration at The Ottawa Hospital and Queensway Carleton Hospital. Her experience includes leading teams in various clinical settings, including obstetrics, medicine, ICU, Emergency, Geriatrics, and chronic disease management.

Susan has three grown children of her own and is step-mom to three. She and her husband Gary (and three of their children) live in Carp. When not busy with her career, Susan enjoys gardening and home improvement, as well as entertaining her young nephews. Susan and Gary are excited to be expecting their first grand-child and hope for many more to come in the future.

Brad Hilker

Vice-President, Finance & Support Services, Chief Financial Officer

613-623-3166 ext. 223

Brad grew up in Elmira, Ontario, a small town outside of Kitchener-Waterloo. As an MBA student, he had big plans to work on Bay Street once he graduated, but after taking a part-time job at Toronto General Hospital his investment banking plans fell to the wayside, and he has been working in health care ever since.

Brad has been contributing towards the success of many Ontario hospitals and ultimately supporting excellence in patient care for almost 30 years. With his extensive experience across the province, we are pleased that Brad chose to come to Arnprior Regional Health in 2018 after hearing about the exciting and innovative work being done here.

Brad has held financial leadership positions at Norfolk General & West Haldimand General Hospital, Campbellford Memorial Hospital, Peterborough Regional Health Centre, North Bay General Hospital and University Health Network. He has led short- and long-term capital projects, projects related to the adoption of health care information technology/systems, has significant experience in financial planning and results reporting, as well as expertise in enterprise risk management and evidence-based leadership.

When asked who he admires most, Brad says Bobby Orr: “a great hockey player and a great team leader”. Brad is currently a member of a service club whose mission is to serve the community’s greatest needs. He is married with three children, and enjoys running, cycling and reading a good book.

Ron Marcotte

Vice-President, Human Resources

613-623-7962, ext. 393

When asked who he admires most, Ron doesn’t hesitate to reference his late father “who taught me the importance of hard work, reliability and commitment no matter what you choose to do in life.” Ron tries to live this every day at ARH in his role overseeing all aspects of human resources, payroll/benefits, labour/employee relations, occupational health services, and food services for both the hospital and nursing home.

Ron has 30 years of experience in employee/labour relations and human resources. Previous to joining ARH in 2011, he was the Director, Labour & Employee Relations at a larger hospital in Ottawa for eight years. He also worked in the private sector as the Manager, Human Resources at JDS Uniphase and spent 14 years at OC Transpo in a variety of positions including Manager, Employee Relations.

Ron cites the people he works with and the tremendous contribution ARH makes to the community as the reasons he enjoys coming to work every day. “ARH not only manages a hospital, but also a nursing home and a variety of community-based programs. Despite its size and resources, ARH does it with great success and is very well thought of in the community and in the industry as a whole.”

Ron was born and raised in Nepean. He is an avid golfer, former Junior A hockey player and has been actively involved in coaching minor hockey for the past eight years. He and his wife Angela have a 12-year old son (Josh).

Nahanni McIntosh

Manager, Communications & Engagement

613-623-7962, ext. 293

Nahanni is responsible for all things communications, including media and public relations and internal communications. She also works closely with the Champlain LHIN, providing communications expertise to the Health Links initiative.

Nahanni brings almost 20 years of public and private sector communications,marketing and editorial experience to the role. She previously worked for the Canadian College of Health Leaders and was Managing Editor of Canadian Nurse magazine for the Canadian Nurses Association. Although much of her work in healthcare has been at the national level, having grown up in rural PEI she enjoys the relationship building and sense of community that comes with working in a small town.

After moving to Ottawa (via Montreal), Nahanni’s parents followed and have settled in Renfrew County near Killaloe. Nahanni, along with her husband and two kids, two dogs, two cats and some fish, live in Carleton Place, where they’re (slowly) restoring a heritage home.

Bruce Hill

Executive Director, ARH Foundation

613-623-7962, ext. 532

As the Executive Director of the Foundation, Bruce builds charitable support from companies, service clubs and the great people of Arnprior and surrounding areas.

Bruce is originally from Montreal, where he attended McGill University.  He enjoyed working for the University’s alumni department as a student, spurring his entry into the charitable giving field.

Bruce has held senior fundraising roles with Carleton University and the Canadian Medical Foundation. In 2006, Bruce’s father passed away from kidney failure, inspiring his eventual move to the Kidney Foundation of Canada. It was also his father, a radiologist with whom he travelled to small community hospitals, who helped Bruce see the benefits at an early age of working in smaller communities like Arnprior.

When asked who he admires the most, Bruce says it’s volunteers, calling them the “lifeline of the Foundation” and that he constantly marvels at their dedication and desire to help others.

Bruce is an avid cyclist and enjoys snowshoeing with his wife of 30 years, Marie. He has a son (JR) and a daughter (Lindsay), and a cockapoo named Rosie who walks with him every night after dinner.