Crisis line – available 24 hours a day 1-866-996-0991
A busy emergency room with a lot of noise and chaos is not typically the best place to provide the care to those who have mental health or dependency issues. When our clinicians wanted to provide patients with mental health issues a more appropriate experience, we created a partnership with Renfrew County Mental Health and Pathways Alcohol and Drug Treatment Services.
These partnerships give Emergency Department staff access to a counselor from either Pathways or Renfrew County Mental Health that they can reach out to on behalf of the patient. The counselor will come directly to the Emergency Department to speak with the patient or consult with them over the phone. This helps the patient establish a relationship with a counselor and allows for a follow-up appointment and eventually a treatment plan.