Thank you for making 2018 such a successful year

Thank you for making 2018 such a successful year

During 2018, we worked hard to provide compassionate, quality care to members of the Arnprior, McNab/Braeside and surrounding communities. The reasons you came to visit varied, whether it was to due to a health issue (visiting the Emergency Department, being admitted as an inpatient), to enjoy some time spent making social connections  (the Seniors Active Living Centre or the Adult Day program) or more simply a reflection of stage of life (moving into The Grove). But no matter the reason, we always do our best to make your experience once you’re here the best it can be. We’re honoured by the trust that so many of you have placed in us this year, particularly when you were at your most vulnerable. We’ve cared for you and about you like you’re our own family, because in many cases, you are our family. We’re your sisters, your cousins, your friends, your neighbors. We’re your Arnprior Regional Health. And we’re glad that we’re here when you need us.

Eric Hanna
President & CEO

Planning the new Grove
In January we hosted the second in a series of town halls at The Grove so that residents, families, staff and community members could find out about the design plans for the new Grove Nursing home  (including the landscaping, pictured), ask questions and provide feedback.

Bed-side shift reporting
On the Inpatient Unit when one nursing shift ends and another begins nursing staff update the next shift about each of their patients. In March we adopted bedside shift reporting, which means our nurses will report to the next nurse on shift right at your bedside. Patients (and their family members) can find out the most up-to-date info about their care and have an opportunity to provide input, too!

Generosity comes full circle
In March, thanks to funding from the ARH Auxiliary, we were able to purchase a number of digital cameras to start the Resident Photography Club at The Grove. Over the year, club members took some amazing images, culminating in a gala photo show and sale in November. The residents donated almost $700 from the show to the ARH Foundation.

A busy year for the Foundation
The many accomplishments of the ARH Foundation during 2018 included naming, in May, Glenn Arthur (right) and Ed Reid as co-chairs as the Come Home to Great Care campaign to raise $5 million for the new Grove and medical equipment. Successful fundraising events including the Valley Has Heart golf tournament and A Knight in the Maritimes lobster dinner.

Five working as one
As one of the partners in the Arnprior & Area Rural Health Hub, we continued to work closely throughout 2018 with Arnprior McNab/Braeside Seniors at Home (whose transportation service is pictured here), the Arnprior & District Family Health Team, the LHIN’s Home & Community Care, the Renfrew & District Health Unit, and most importantly with patients themselves, to maximize the impact of our efforts. Our focus this year has been on those in the community living with COPD and/or diabetes. For example, we’ve had all local services for those with COPD or diabetes listed on 211 Ontario so the services are easy to find, and we’ve released an exercise guide for local classes appropriate for those with breathing, balance or other challenges.

Giving the precious gift of time
We are forever grateful to our dedicated volunteers who donate their time to making ARH the best it can be.. We celebrated our volunteers in April with a lunch during National Volunteer Week.
Our largest group of volunteers, the ARH Auxiliary, gathered for their annual general meeting in June, where in addition to recognizing service milestones, they confirmed a generous $150,000 donation to ARH for the purchase of much-needed medical equipment.

Shaping the future, together
In June we welcomed community members Douglas Wilson and Don Carmichael to our Board of Directors. Our board, our Patient and Family Advisory Committee, Grove Family Council and patient representatives on the Rural Health Hub have provided their valuable and unique direction and perspective to our staff throughout the year. It’s by working and learning, together, we can create the ARH that best serves everyone in the community. That’s why we try to provide as many opportunities as we can for community members to engage with us and help shape the future of ARH.

Recognizing excellence and dedication
In June Dr. John Kiskis, who has been working in the community for 45 years, was one of the milestone honorees at our annual Employee and Physician Service Awards in May. We recognized a total of 33 staff for service milestones along with seven retirees (including Heather Henderson and Phyllis Proulx) and 14 HART (Honesty Accountability Respect Teamwork) award winners.

Investing in our future
We received the official go-ahead letter in July and construction of our new Central Sterilization and Reprocessing Unit got underway in September. This $2 million project brings the latest sterilization equipment and facilities and improved patient environment to our Day Surgery Unit.

Inter-generational fun!
We had no idea that when we launched it in August, our Mom and Baby Time at The Grove would be such a hit with residents, Adult Day Program clients, moms and babies alike! Not only do the babies bring joy to everyone at The Grove, it’s a great opportunity for moms and their babies to socialize and make new friends.

Bringing new family docs to town
The Physician Recruitment Committee (of which ARH is a member) worked hard this year to ensure that everyone in the community has a primary care provider. In August, the Arnprior & District Family Health Team welcomed family physicians Dr. Christopher Zadow and Dr. Janice Yau to the community. The new doctors came on board at just the right time so there was no disruption in service following the retirement of the long-serving Dr. Villis and Dr. Kiskis. The Physician Recruitment Committee’s largest fundraiser of the year, the annual Doctors Dining Duel, was held in September, raising $11,000 to bring more physicians to the Arnprior area.

Helping our neighbours in need
After a September tornado caused a significant amount of damage in nearby Calabogie, the ARH Social Committee organized a bake sale, silent pie auction and other fundraising activities to contribute to the financial needs of those affected. Just before Thanksgiving we were pleased to present a cheque for $1,500 to Calabogie Strong on behalf of the Calabogie Lions Club.

Expanding our Adult Day Program
In October we received funding for 12 additional spaces in our Adult Day Program. The new spaces were funded under Ontario’s Dementia Care Strategy, and include subsidies for transportation and equipment. The program, which operates out of The Grove Nursing Home, is now providing a chance for socialization and activities five days a week.

At long last, active seniors take center stage
Residents of Arnprior and surrounding areas had long been saying that the community needs more services for active seniors. We seized an opportunity to apply for funding from the Ontario Ministry of Seniors and Accessibility, and in October we officially opened the Seniors Active Living Centre. The SALC is a partnership between ARH, the Town of Arnprior, the Township of McNab/Braeside and the Ontario Ministry of Seniors and Accessibility. It didn’t take long for us to sign up more than 280 members, with new programs (and new faces) being added all the time!

Working—and dressing—for the cause
As a site for the Ontario Breast Screening Program, we understand that waiting for results after breast cancer screening can be a highly stressful time. In October we were commended by Cancer Care Ontario for meeting targets that minimize the time between screening and diagnosis. Staff also participated in “Dress for the Cause” in October, which is Breast Cancer Awareness month.

Welcoming family and friends
The end of the year brought many opportunities to welcome family, friends and the community to The Grove. Resident Robert Fleming joined local Canadian Forces members to lay a wreath during our Remembrance Day ceremony. Our annual Family and Friends Christmas Dinner earlier this month brought family members of all ages together to enjoy a festive meal and some live Christmas music.