Arnprior Regional Health restricts visitor access, implements active screening and limits building entrances

March 14, 2020 – Today, in response to the COVID-19 pandemic, Arnprior Regional Health (ARH) has implemented new preventative measures. This includes a new temporary policy that restricts visitor access to the Grove Nursing Home and the hospital, active screening at the hospital of all visitors, patients, and staff, and reduced open entrances at the hospital.

The Ontario Chief Medical Officer of Health has directed all long-term care homes to only allow essential visitors. Essential visitors are family members of a loved one who is very ill or dying.

In order to best protect ARH patients, residents and staff, the Grove and the hospital will now only allow essential visitors and the restriction of two essential visitors for a resident/patient at one time.

“We understand how difficult this change will be for our residents, patients and their families,” said Eric Hanna, President and CEO, ARH. “Our priority continues to be the health and safety of everyone we care for and this new additional measure will help slow the spread of COVID-19 in our facilities.”

While visitor access is restricted, ARH will not charge patients to have a telephone in their room to help make it easier for them to stay connected with friends and family.

With active screening now in place at the Grove and the hospital, the hospital has reduced the number of open entrances to accommodate this new preventative measure.

Open entrances on the weekend:

  • Entrance D (opened from 7 a.m. to 11:30 p.m.)
  • Entrance E (Emergency Department)

Open entrances Monday to Friday:

  • Entrance A (opened at 8 a.m.)
  • Entrance B (opened from 6:30 a.m. to 6:30 p.m.)
  • Entrance D (opened from 7 a.m. to 11:30 p.m.)
  • Entrance E (Emergency Department)

Individuals who come to the hospital must only use Entrance E if they need to access the Emergency Department or if another entrance is not open.

About Arnprior Regional Health

Arnprior Regional Health (ARH) is a progressive 105-bed organization that includes a fully accredited community hospital, nursing home, primary health care centre and extensive community programs. ARH is a regional hub with a strong history of providing exemplary care to the residents of West Ottawa, McNab/Braeside, Arnprior and Mississippi Mills. As your partner in health, ARH is committed to listening to and responding to meet the needs of those we serve, because together, we create a healthy community.


For more information:

Melissa McDermott

Communications Manager, Arnprior Regional Health

[email protected]